Privacy Policy
Last updated: 2026
1. Introduction
Welcome to TourGuide Speakers. We are committed to protecting your privacy and being transparent about how information is handled when you use our website and real-time audio tour service.
This Privacy Policy explains what information we collect, how it is used, and the choices you have. Our platform is designed to be simple, secure, and respectful of your privacy.
2. Information We Collect
2.1 No Personal Information Required
TourGuide Speakers does not require users to create an account, enter personal details, or submit any identifying information to access the service.
We do not collect:
- Names
- Email addresses
- Phone numbers
- Payment information
- Location data
- Audio recordings
- Device identifiers
2.2 Automatically Collected Data (Google Analytics)
We use Google Analytics to understand how visitors use our website. This includes non-identifying, aggregated data such as pages visited, time spent on the site, browser type, device type, general geographic region, and referring websites.
3. How We Use the Information
We use analytics data solely to:
- Improve website performance
- Understand visitor behaviour
- Enhance the user experience
- Monitor traffic patterns
- Identify technical issues
We do not sell, rent, or share analytics data with third parties for advertising or marketing.
4. Cookies and Tracking Technologies
Our website uses cookies only for Google Analytics and basic site functionality. You may disable cookies in your browser at any time.
5. Real-Time Audio Streaming
TourGuide Speakers provides live audio streaming between a tour guide and their clients. We do not record, store, analyze, or associate audio with any user. All audio is transmitted in real time using encrypted WebRTC technology.
6. Third-Party Services
We rely on trusted third-party services such as Google Analytics and our hosting provider. These services may process non-identifying technical data as part of their normal operations.
7. Data Security
We use industry-standard security practices including HTTPS encryption, secure WebRTC channels, regular updates, and server-side monitoring. Because we do not store personal data, the risk of exposure is minimal.
8. International Users
Our website may be accessed from outside Canada. By using the site, you understand that analytics data may be processed in other jurisdictions according to their laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
TourGuide Speakers
Ottawa, Ontario, Canada
Email: info@tourguidespeakers.com